Return Policy

At Luxury Ling Men’s Grooming we want you to have a satisfying shopping experience and be delighted with your grooming products. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return policy. Here are the key details:

1. Eligibility:
To be eligible for a return, your grooming product must be unused, in its original packaging, and in the same condition as when you received it. Please ensure that all seals and protective stickers remain intact.

2. Time Frame:
You have 10 days from the date of delivery to initiate a return. After this period, we regret that we won't be able to accept your return request.

3. Return Process:
To initiate a return, please follow these steps:

- Contact our customer support team through or Provide your order details and reason for the return.
- Our customer support team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number, if applicable.
- Package your grooming product securely, including the original packaging, and attach the RMA number to the outside of the package.
- Ship the package to the address provided by our customer support team. We recommend using a trackable shipping method to ensure that the return reaches us safely.

4. Refunds:
Once we receive and inspect your returned item, we will process the refund. The refund will be issued to the original payment method used during the purchase. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment provider.

5. Return Shipping Costs:
Return shipping costs are the responsibility of the customer, except in cases where the return is due to an error on our part (e.g., damaged or defective product).

6. Non-Returnable Items:
For hygiene and safety reasons, we cannot accept returns on certain items, such as opened grooming products or items purchased during promotional sales.

7. Damaged or Defective Products:
If you receive a damaged or defective grooming product, please contact our customer support team immediately. We will gladly provide a replacement or refund, and we may request photo evidence of the damage or defect for our records.

8. Customer Support:
Our dedicated customer support team is here to assist you with any questions or concerns related to returns or any aspect of your shopping experience. Please don't hesitate to reach out to us for prompt assistance.

Thank you for choosing Luxury King Men’s Grooming. We are committed to your satisfaction and are here to ensure that you have an enjoyable grooming journey with us.

Best regards,
Luxury King Men’s Grooming

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